Privacy Policy

Urban Crest Homes Ltd ("UC-Homes", "we", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect personal data when you use this website or submit an enquiry.

Information we collect

We collect information you provide directly, including your name, email address, telephone number, postcode, project details and any documents you upload when submitting a project enquiry. We may also collect technical data such as your IP address and browser information through cookies.

How we use your information

• To review and respond to your project enquiry.
• To provide quotations, proposals and project management services.
• To communicate with you about your project.
• To improve our website and services.
• To meet legal and regulatory obligations.

Legal basis

We process your personal data on the basis of your consent, our legitimate interests in responding to enquiries and conducting business, and to comply with legal obligations.

Sharing your information

We do not sell your personal data. We may share it with trusted third parties who help us deliver our services (such as hosting and analytics providers) under appropriate data processing agreements, or where required by law.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, including any legal, accounting or reporting requirements.

Your rights

Under the UK GDPR you have rights to access, correct, erase, restrict or object to the processing of your personal data, and to data portability. To exercise these rights, contact us at office@uc-homes.co.uk.

Contact

If you have any questions about this policy or how we handle your data, contact us at office@uc-homes.co.uk or call 020 4654 2817.